Delinquency Control Counselor-8/17 (PHX)

TEKsystems

📍 Phoenix, Arizona, United States 💼 Contractor 🕒 Posted July 02, 2026

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Job Description

Role Overview
Join a financial services team focused on helping members get back on track with past-due loan and credit card accounts. In this role, you'll work with accounts that are 1–30 days delinquent, providing financial guidance, discussing available repayment options, and helping members find solutions that fit their situation.
This is a fast-paced, call-center-based position that combines customer service, problem-solving, collections, and administrative work. Success comes from strong communication skills, empathy, attention to detail, and the ability to work efficiently across multiple systems.
What You’ll Be Doing
Contact members regarding early-stage past-due loan and credit card accounts
Discuss payment options and loss mitigation programs to help resolve delinquency
Gather financial information and identify appropriate solutions based on member needs
Educate members on available options, inclu...
            

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Job Details

Location Phoenix, Arizona
Job Type Contractor
Category Information and Record Clerks
Posted Date July 02, 2026
Application Deadline August 11, 2026