Debt Collection Process Lead

PRI
📍 Nairobi, Nairobi County, Kenya 💼 Full-time 🕒 Posted June 19, 2026

Job Description

Overview

We are recruiting!


Our international client in Kenya is looking for a data-driven and hands-on Debt Collection Process Lead to design, optimize, and manage end-to-end collections workflows for vehicle and device finance in Kenya. In this role, you will lead initiatives that strengthen the customer repayment experience while ensuring collections operations remain efficient, compliant, and scalable. On a day-to-day basis, you will work closely with the Head of Debt Collection and partner teams across Credit/Risk, Customer Service, Product/IT, and Legal to turn data insights into operational improvements. This is a high-impact role for someone who is proactive, structured, and takes full ownership.


For more information and how to apply, please follow the link below.


Responsibilities:


Process design & optimization

  • Design and continuously improve consumer collections processes across...
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    Job Details

    • Location Nairobi, Nairobi County
    • Job Type Full-time
    • Category Financial Specialists
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026