Dealer Performance Coach

MSX International
📍 Johannesburg, Gauteng, South Africa 💼 full-time 🕒 Posted July 06, 2026

Job Description

Job Description

  1. The Five Pillars of Support

Pillar 1: GEM Enablement and Role Actualization

  • Instructional Mentorship: Train the GEM in the mechanics of CX behavioural architecture, teaching them how to define, document, and apply Volume Premium standards, and enable volume premium behaviour to be actualized and applied by dealership staff.
  • Capability Coaching: Provide direct support in role actualization, building the GEM’s skills in leadership, influence, and the Strategic Filtering and application of Ford resources

 

Pillar 2: Management Mentorship and Business Maturity

  • Leadership Development: Provide dedicated mentorship to Dealer Principals and Departmental Managers to refine their business abilities, leadership styles, and enable the proper development and management of high-performance teams.
  • Operati...

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Job Details

  • Location Johannesburg, Gauteng
  • Job Type full-time
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date July 06, 2026
  • Application Deadline August 15, 2026