Dealer Network Capability Manager

Position Overview

Help lead the development and transformation of the largest commercial vehicle dealership network in US & Canada. Responsible for interpreting our evolving customer’s expectations and translating them into a dealer network properties framework. That includes incorporating our commercial strategy as well as many emerging industry trends like autonomous, eCommerce, customer solutions, etc. Evolve our dealer relationship framework through upgrading our contracts and incentives approach. Doing this together with our dealer network building the strongest foundation in the industry.

Responsibilities


+ Evolve & manage our dealer network properties (Examples: Facilities, branding, mobile maintenance, etc.) framework

+ Translate customer experience & expectations into those dealer network properties & maturity Levels

+ Drive & coordinate, across multiple functions within International & our dealer network, the increase i...

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