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De-Brief Clerk - DXE

DX
📍 Plymouth, England, United Kingdom 💼 Permanent 🕒 Posted June 19, 2026
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Job Description

Role summary

:

To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.


Key responsibilities

  • Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.

  • Ensuring all driver non-compliances are investigated & escalated accordingly.

  • Use of the company software to monitor performance supporting with on the road issues as required.

  • Ensuring all returned items are returned as per SOP.

  • Completion of Ad-hoc de-briefs as & when required.

  • Daily download of handheld scanners ensuring the condition of the any faults are reported.

  • All returns are coded correctly.

  • Completion of Ad-hoc vehicle audits.

  • POD & address data entry.

    • Additional information on this role


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    Job Details

    • Location Plymouth, England
    • Job Type Permanent
    • Category Information and Record Clerks
    • Posted Date June 19, 2026
    • Application Deadline July 29, 2026