Data & Technical Support Officer (Outsource)

ADIB

📍 United Arab Emirates, United Arab Emirates, United Arab Emirates 💼 Full time 🕒 Posted June 29, 2026

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Job Description

Role : Data & Technical Support Officer (Outsource)
Location : Abu Dhabi 

Role Purpose:
 
Role is responsible for ensuring the effective operation, quality, and governance of GPPD document management and retention systems, with a strong focus on iServer and Munazzam. The role serves as a key liaison between GPPD, IT teams, and business users, supporting system stability, enhancements, MIS reporting, and the quality of published policies and procedures.
 
Key Accountabilities of the role 
 
GPPD Systems Management & IT Coordination- Act as the primary GPPD SPOC for all system‑related matters concerning iServer, Munazzam, and document retention platforms.
Coordinate with IT teams on:System issues and incident resolution, Enhancements and change requests, User access, configuration, and workflow dependencies.
Conduct quality checks (QC) of published policies and procedures to ensure accuracy and con...
            

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Job Details

Location United Arab Emirates, United Arab Emirates
Job Type Full time
Category Computer Occupations
Posted Date June 29, 2026
Application Deadline August 08, 2026