Data-Driven Retention & Upsell Specialist

Santam Insurance
📍 rosebank, gauteng, South-Africa 💼 Full-time 🕒 Posted June 25, 2026

Job Description

Santam Insurance is hiring a Retention Consultant based in Rosebank, Gauteng. The role involves proactively retaining customers across micro-insurance products, ensuring customer satisfaction, and driving upsell opportunities through data-driven strategies.

Successful candidates must have a Matric qualification, with a preference for a tertiary qualification in Business or Insurance, and a minimum of 2 years’ experience in customer retention services. Strong communication skills and knowledge of micro-insurance products are essential.

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Job Details

  • Location rosebank, gauteng
  • Job Type Full-time
  • Category Marketing & Sales
  • Posted Date June 25, 2026
  • Application Deadline August 04, 2026