Data Analyst

Royal Caribbean Group’s Contact Center Analytics and Solutions Team has an exciting career opportunity for a full-time Data Analyst reporting to the Sr. Manager, Contact Center Analytics Solutions.

Position summary

The Contact Center Analytics & Solutions team is seeking a Data Analyst who will be responsible for delivering impactful insights into key business decisions and supporting projects/building tools that empower our end users to work efficiently. The right person for this role has exceptional analytical capabilities, thrives in a fast-paced environment, loves problem‑solving, is a great communicator, and is passionate about our end‑user experience.

Essential Duties and Responsibilities

• Conduct analysis to drive valuable business insights, using internal analytics tools, e.g. SQL to access and manipulate data from disparate sources
• Build intuitive presentations, interfaces, infographics, and data visualizations to tell s...

Ready to Apply?

Submit your application today and join our talented team at Royal Caribbean Group.