Daily Worker - Telephone Operator

• Answer calls promptly and professionally, handling guest inquiries and directing calls appropriately.

• Provide information about hotel services and local attractions, taking accurate messages when necessary.

• Assist with wake-up calls and coordinate with other departments to fulfill guest needs efficiently.

• Maintain updated call records, ensuring confidentiality and accuracy in handling guest information.

• Uphold Anantara brand standards in all communications and guest interactions.

• High school diploma or equivalent required
• Experience in hospitality or customer service preferred
• Fluent in English; additional language a plus
• Excellent communication skills and professional phone etiquette
• Ability to multitask in a fast-paced environment
• Basic computer skills; knowledge of hotel syst...

Ready to Apply?

Submit your application today and join our talented team at Anantara.