D2C CX Leader & Training Director (Hybrid)

Elavate
📍 london borough of lambeth, england, United-Kingdom 💼 Full-time 🕒 Posted July 01, 2026

Job Description

A fast-growing wellness brand is seeking a Head of Customer Experience & Training Coordinator to enhance customer service operations and lead a dynamic team. This role involves managing daily operations, improving response metrics, and driving customer retention strategies. Ideal candidates should have 3+ years of customer support experience, strong leadership abilities, and a data-driven approach to service excellence. This is a hybrid role based in Kennington, offering a competitive salary package and strong growth opportunities.
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Job Details

  • Location london borough of lambeth, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date July 01, 2026
  • Application Deadline August 10, 2026