Cybersecurity Project Manager

• Own overall relationship with assigned clients
• Ensure quality and timely service with high degree of responsiveness
• Work with other internal teams in ensuring engagement goals are met
• Educate clients on BreachLock capabilities and benefits
• Manage client expectations and escalations
• Ensure retention and satisfaction of all assigned clients with high NPS score
• Help be the gatekeeper of quality for all deliverables.
• Monitoring the delivery of active penetration tests through-out the lifecycle i.e., from kick-off to report delivery and retest
• Escalate or immediately remove obstacles that arise during testing - ensuring swift resolution and smooth restoration of testing activity and customer satisfaction
• Support junior resources to resolve escalations and offer general process guidance
• Work with Cross Functional Teams to deliver pentesting as a service engagements
• Participate in Practice developm...

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