CX Operations Manager

CX Operations Manager


Job Description

**About the Role**

As a Customer Support Manager (or CX Operations Manager as we say at Domain), and sitting within an experienced CX Operations team, you will own the strategy, processes and systems that are designed to deliver a seamless customer support experience across our Core Products including our residential and commercial real estate portals, Pricefinder, Homepass and Leadscope. Whilst managing an incredible delivery team via a small handful of direct reports, you’ll also help to identify opportunities for our Sales teams to grow additional revenue.

_For a passionate Customer Support Manager, you’ve come at a good time!_
_With Domain now part of the Costar Group, this is just the beginning as our tech gets better and our teams get bigger. Sitting within one of the most collaborative, close-knit and well-integrated teams in Domain, this is an opportunity for a passionate problem-solver to fully im...

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