CX Manager

Unum

📍 Carlow, Carlow, Ireland 💼 Full time 🕒 Posted June 04, 2026

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Job Description

Our Story
Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.
We’re seeking a strategic CX Manager to lead cross-functional teams in designing and delivering customer journeys that drive satisfaction, loyalty, and advocacy.

You’ll turn insights into action—facilitating journey mapping workshops, prioritizing high-impact initiatives, and aligning business and technical teams to execute seamless experiences. With strong analytical and technical skills, you’ll ensure every CX intervention is measured, optimized, and delivers real value.

            
            
Ready to Apply?Submit your application today and join our talented team at Unum.
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Job Details

Location Carlow, Carlow
Job Type Full time
Category Operations Specialties Managers
Posted Date June 04, 2026
Application Deadline July 14, 2026