CX Lead - SMB & Mid-Market (EMEA/APAC)

Netclaim
📍 london, england, United-Kingdom 💼 Full-time 🕒 Posted June 30, 2026

Job Description

Netclaim is looking for a Manager, Customer Experience to lead a hybrid team supporting both SMB and Mid-Market customers across EMEA and APAC. This role focuses on driving customer retention and satisfaction through effective engagement strategies.

The ideal candidate will have at least 5 years of experience in customer success and a proven track record in team management. Netclaim offers a supportive and high-performance culture where your contributions will be valued.

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Job Details

  • Location london, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 30, 2026
  • Application Deadline August 09, 2026