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CX Insight Manager - 6 month FTC

Gymshark
📍 Solihull, England, United Kingdom 💼 Full-time 🕒 Posted June 10, 2026
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Job Description

Join us as a CX Insight Manager (6 month FTC) in our Solihull based Customer Experience team. We are looking for a Customer Experience Insights Manager to help support the team to identify opportunities to optimise the customer journey at every touchpoint and who will link Gymsharks customer experience KPIs to leading metrics so that they can be monitored in real time.

This is an amazing opportunity for an experienced Customer Experience insight professional who has worked in a fast paced, evolving and dynamic environment and who enjoys playing an instrumental role in supporting the team achieve the strategic pillar of being truly customer first.

Here's why to come onboard:

  • You will have the opportunity to drive the Customer Experience insight strategy and roadmap with a focus on making sure the insights we deliver to functions such as product and brand are continuously improved in the eyes of our community members and are at the heart of our rapid growth...

    • Ready to Apply?

    Submit your application today and join our talented team at Gymshark.

    Submit Application

    Job Details

    • Location Solihull, England
    • Job Type Full-time
    • Category Operations Specialties Managers
    • Posted Date June 10, 2026
    • Application Deadline July 20, 2026