Customer Transition Manager - eCommerce Payments

This is a 12- Month fixed term agreement

See Yourself In Our Team

The Transition team supports business customers through their transition to CommBank’s future-state merchant acquiring platform, with a focus on eCommerce Card Not Present solutions.

We work closely with customers, Transaction Banking Specialists, Product, Technology, Operations, Change teams and external partners to deliver a smooth and well-managed transition experience.

Do Work That Matters

As a Customer Transition Manager, you will support the successful transition of customers to the new merchant eCommerce platform. You will play a key role in helping customers understand changes to their eCommerce payment solutions, including any technical impacts, actions required and support available.

You will help manage customer readiness, transition planning, stakeholder engagement, risks, dependencies and implementation support.

More specifically, y...