Customer Support Team Leader

Are you a leader who wants to ensure a high level of customer service and continuous improvement?

BMC Recruitment Group are currently recruiting for a Customer Support Team Leader for their client in Peterlee, Durham .

You’ll oversee their support operations, drive exceptional customer experiences, and lead a high-performing team.

In this role, you will be responsible for managing day-to-day support activities, resolving complex issues, and implementing processes that enhance efficiency and service quality.

You will collaborate closely with cross-functional teams and global colleagues to ensure our customers receive timely, effective, and seamless support.

This role offers the opportunity to make a tangible impact on both customer experience and the growth of this support function, within this company.

• Career progression and internal development
• Full time 37 Hours a week
• Monday to Thursday 8.15am to 4...

Ready to Apply?

Submit your application today and join our talented team at BMC Appointments Ltd.