Customer Support Specialist

Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.


Responsibilities

+ Respond to customer inquiries via phone, email, and chat

+ Resolve issues and document outcomes in CRM systems

+ Escalate complex issues to internal teams

+ Identify service trends and improvement opportunities


Requirements

+ 2+ years of customer service experience

+ Strong communication and problem‑solving skills

+ CRM experience preferred

TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent place...

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