Customer Support Specialist

Robert Half Office Team
📍 Silver Spring, MD, United States 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Description
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.


Responsibilities

+ Respond to customer inquiries via phone, email, and chat

+ Resolve issues and document outcomes in CRM systems

+ Escalate complex issues to internal teams

+ Identify service trends and improvement opportunities


Requirements

+ 2+ years of customer service experience

+ Strong communication and problem‑solving skills

+ CRM experience preferred


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Job Details

  • Location Silver Spring, MD
  • Job Type Full-time
  • Category other-general
  • Posted Date June 03, 2026
  • Application Deadline June 15, 2026