Customer support specialist payments transaction monitoring

Customer Support Specialist Payments & Transaction Monitoring Other
Cape Town - Western Cape - South Africa

Environment

Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). Experience in fintech, payments, or transaction monitoring (or a strong interest in the industry). If you're ready to play a pivotal role in the digital payments space and help shape the future of financial technology across Africa, they would love to have you join their team!

Duties Customer Support & Guidance: Provide exceptional customer support, guiding merchants and users through payment processes. Monitor & Investigate Transactions: Search payments, track movements, and resolve issues. Merchant Support & Guidance: Help businesses naviga...

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