Customer Support Specialist

Customer Support Specialist
In partnership with Aston Carter — supporting one of the leading companies in the industry
Position Overview
This fully in‑office Customer Support Specialist role offers the opportunity to join a stable, well‑established organization known for its strong culture and collaborative work environment. In this position, you will support both residential and commercial customers by accurately processing service and installation requests, resolving inquiries, and working closely with internal teams to ensure a seamless and positive customer experience.
Key Responsibilities

+ Service Ticket Creation — Create accurate service and installation tickets for residential and commercial customers.

+ Product & Pricing Support — Promote company products and services while providing clear, accurate pricing information.

+ Customer Issue Resolution — Address customer concerns professionally, offer solutions, and follow up to ensure full re...

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