Customer Support Specialist - Calm Resolutions & Collaboration

questzorica
📍 remote, colombia, Colombia 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Job Description

  • Assist customers via phone, email, and chat by guiding them through product processes and resolving issues efficiently.
  • Provide feedback to improve support materials, tools, and processes.
  • De-escalate distressed customers and ensure timely, effective resolutions.
  • Deliver clear, professional communication with strong comprehension and problem-solving skills.
  • Work collaboratively with teammates and leadership, remaining open to coaching and feedback.
  • Advocate for custo
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Job Details

  • Location remote, colombia
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026