Customer Support Specialist- Bioinformatics

Revvity

📍 Augusta, Maine, United States 💼 Full-time 🕒 Posted June 10, 2026

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Job Description

The Big Picture:
Join us as the go-to technical ally for Newborn Screening scientists and bioinformatics users. You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. This is a remote-first role with up to 40% travel for on-site support, training, and collaborations.
What's in it for you:
Experience personalized career journeys with growth-oriented development opportunities.
Engage in purpose-driven work that makes a positive impact on society.
Be part of a values-driven culture that fosters inclusivity and innovation.
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Your Superpowers in Action:
Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
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Job Details

Location Augusta, Maine
Job Type Full-time
Category Computer Occupations
Posted Date June 10, 2026
Application Deadline July 20, 2026