Job Description
Elevate customer experience at Staples Canada as a Customer Support Specialist in Oakville, Ontario. Support ServiceOntario initiatives by providing essential government services within our retail locations.
As a Customer Support Specialist, you'll engage with customers, answer inquiries, and offer smart solutions to their needs. With 1-2 years of customer service experience, you’ll handle escalated situations with professionalism. Your role includes communicating detailed service information and utilizing technology effectively to maintain accuracy and efficiency.
Key Responsibilities:
• Deliver respectful and knowledgeable service to all customers
• Communicate service details and de-escalate concerns empathetically
• Refer customers to appropriate departments for additional support
• Maintain lobby merchandising standards and promote available offers
• Participate in team training and store meetings regularly
Requi...
As a Customer Support Specialist, you'll engage with customers, answer inquiries, and offer smart solutions to their needs. With 1-2 years of customer service experience, you’ll handle escalated situations with professionalism. Your role includes communicating detailed service information and utilizing technology effectively to maintain accuracy and efficiency.
Key Responsibilities:
• Deliver respectful and knowledgeable service to all customers
• Communicate service details and de-escalate concerns empathetically
• Refer customers to appropriate departments for additional support
• Maintain lobby merchandising standards and promote available offers
• Participate in team training and store meetings regularly
Requi...
Ready to Apply?
Submit your application today and join our talented team at Staples Canada.
Submit ApplicationJob Details
- Location oakville, on
- Job Type Full-time
- Category Management & Operations
- Posted Date June 06, 2026
- Application Deadline July 16, 2026