Customer Support Representative

Optimas Solutions

📍 Pune, Maharashtra, India 💼 Full-time 🕒 Posted June 10, 2026

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Job Description

Position overview:
We are looking for a self-starter, highly-driven Customer Support Representative who will be handling day to day sales administrativetopics, Sales forecast and demand analysis, ensuring deliveries are timely addressed including coordination with internal team . 
Main responsibilities:
CSR will be performing the following responsibilities and duties
Prepare customer wise dispatch plan As per schedule require, Punch Sales order in system inline with planned dispatch.
Monitoring Plan vs ActualDispatch, MaintainDispatchPlan on Daily Basis.
Compiling customer forecast and sending it to the internal team
Coordinating and scheduling trucks for pickup and delivery of material (for customer pickup)
Interaction with customer for dispatch related concerns
ASN update at customer portal, Get the ASN updated from customer on portal
Respond to customer enquiries via phone, email, chat, or soc...
            

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Job Details

Location Pune, Maharashtra
Job Type Full-time
Category Information and Record Clerks
Posted Date June 10, 2026
Application Deadline July 20, 2026