Customer Support Representative - OMA Insurance

Ontario Medical Association
📍 Toronto, Ontario, Canada 💼 Full Time 🕒 Posted March 22, 2026

Job Description

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The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.

Job summary
This position provides first point of contact for customer service support to members, responding to daily queries and requests, and handle the investigation and resolution of escalations.

How you will make a difference
  • Interacting with members to address their service concerns, and needs; listen and gather all relevant information when referring members to an external business partner or the appropriate sales team for an insurance consultation or a more in-depth conversation.
  • Providing members with the value of insurance benefits and alternative options to consider ...
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    Job Details

    • Location Toronto, Ontario
    • Job Type Full Time
    • Category Information and Record Clerks
    • Posted Date March 22, 2026
    • Application Deadline May 01, 2026