Customer Support Representative

i2c Inc
📍 Lahore, Punjab, Pakistan 💼 Full-time 🕒 Posted February 24, 2026

Job Description

Job Description

  • Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary.
  • Demonstrate strong domain knowledge and communicate accurate information to the customers.
  • Use ticketing system and other software to enter and maintain relevant data.
  • Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets.
  • Meet all performance metrics on regular basis.
  • Maintain data confidentiality.
  • Share reports on daily performance.
  • We are looking for

  • Education: Minimum Education: Graduation
  • Experience: Minimum 1 year call center experience.
  • Skills

  • Excellent communication skills, both oral and written in English.
  • Strong customer orientation.
  • Good arithmetic and computing skills.<...
  • Ready to Apply?

    Submit your application today and join our talented team at i2c Inc.

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    Job Details

    • Location Lahore, Punjab
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date February 24, 2026
    • Application Deadline April 05, 2026