Customer Support Representative

Job Description

We are looking for a Customer Support Representative / Calling Agent to handle inbound and outbound calls, assist customers, and provide excellent service.
This role is ideal for candidates with good communication skills and a professional attitude.

Responsibilities

• Handle inbound & outbound calls professionally
• Respond to customer inquiries and provide accurate information
• Resolve customer issues and complaints politely
• Follow call scripts and company guidelines
• Maintain call records and customer details
• Achieve daily/weekly call targets
• Coordinate with the team when required

Requirements

• Must be based in Pakistan
• Good English communication skills (Urdu is a plus)
• Basic computer knowledge
• Confident speaking on phone
• Ability to work independently and meet targets
• Prior call center or customer support exper...

Ready to Apply?

Submit your application today and join our talented team at FBS.