Customer Support Representative

Location - Vidhyadhar Nagar,  Jaipur

Pay - 15000 per month

Responsibilities 

• Provide customer support for Tally and company software products. 

• Handle inbound and outbound customer calls professionally. 

• Resolve customer queries and escalate technical issues when required. 

• Assist customers with software usage, troubleshooting, and basic training. 

• Maintain records of customer interactions and support tickets. 

• Coordinate with the technical team for issue resolution and follow-up. Skills Required 

• Minimum 1 year of experience working with Tally. 

• Good knowledge of Microsoft Excel. 

• Ability to handle inbound and outbound calls effectively. 

• Strong communication and customer service skills. 

• Problem-solving ability and willingness to learn.

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