Customer Support Representative - EMEA customers

SmartRecruiters Inc
📍 Kraków, Lesser Poland Voivodeship, Poland 💼 full-time 🕒 Posted June 05, 2026

Job Description

Job Description

What you’ll deliver: 

  • Interact every day with SmartRecruiters customers based in the EMEA region to answer questions, resolve issues, educate, and help them succeed
  • Provide exceptional customer support for our global clients
  • Educate and advise customers on standards, tips, and solutions for using SmartRecruiters
  • Drive high levels of customer satisfaction
  • Identify, test, and call out technical issues
  • Collaborate closely with all parts of the organization, including product management, engineering, and professional services teams, to contribute, and execute our strategy to make customers successful
  • Get involved and lead various projects in the support and services domain
  • Be an ambassador for SmartRecruiters and its culture

Qualifications

  • Bachelor's degree or at least 2 years of relevant work experience
  • Ability to interact and communica...

Ready to Apply?

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Job Details

  • Location Kraków, Lesser Poland Voivodeship
  • Job Type full-time
  • Category Information and Record Clerks
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026