Customer Support Representative E-mail (EN)

TP
📍 Yogyakarta, Indonesia, Indonesia 💼 Full-time 🕒 Posted July 24, 2026

Job Description

Join an international customer experience team in Jogjakarta as an Email Customer Support Specialist. You will provide high-quality support to customers through email while ensuring fast, accurate, and friendly service.


Key Responsibilities:

  • Handle customer inquiries primarily through email in a professional and timely manner
  • Assist customers with issues and escalate when necessary
  • Provide clear, accurate, and helpful information
  • Deliver an excellent customer experience with a fast response time and solution-oriented approach
  • Maintain a positive and professional tone in all written communications


Qualifications:

  • Minimum education: Diploma (D3) in any major
  • No Prior experience needed. Training will be provided
  • Fluent in English (minimum B1) with good written communication skills

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Job Details

  • Location Yogyakarta, Indonesia
  • Job Type Full-time
  • Category other-general
  • Posted Date July 24, 2026
  • Application Deadline September 02, 2026