Customer Support Representative at Project Growth

Confidential

📍 Ghana, Ghana, Ghana 💼 Full-Time 🕒 Posted March 02, 2026

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Job Description

Our client, a fast-growing B2B SaaS company, is looking for a Customer Support Representative to provide exceptional service and technical support to their SMB clients. This role requires excellent English fluency, a strong understanding of technical topics, and the ability to troubleshoot complex software-related inquiries. If you are a customer-focused problem solver with experience in SaaS and automation integrations, we encourage you to apply.
Location: Fully-Remote (Work from Home), 9 AM – 5 PM EST

Key Responsibilities
Handle client inquiries, troubleshooting requests, and technical concerns with professionalism and efficiency.

Provide clear, step-by-step solutions for software-related questions, debugging automation issues, and API integrations.

Maintain excellent communication and rapport with clients to ensure a seamless support experience.

Develop a deep understanding of the company’s ERP syste...

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Job Details

Location Ghana, Ghana
Job Type Full-Time
Category Information and Record Clerks
Posted Date March 02, 2026
Application Deadline April 11, 2026