Customer Support Officer

Customer Support Officer

Location: Warrington
Hours: 35 hours per week, Monday-Friday (9:00-17:00)
Pay Rate: £14.65 - £17.03 per hour- dependant on experience
Contract: Temporary (minimum 3 months, with potential to extend)

Overview

We are seeking a friendly and adaptable Customer Support Officer to provide comprehensive support within a busy programme environment. This is a varied and engaging role, ideal for someone comfortable managing a wide range of queries and working with different stakeholder groups.

This position is initially to provide holiday cover, however, there is potential for extension as the organisation progresses through a new strategy.

Key Responsibilities

Act as the first point of contact for a variety of enquiries
Handle queries from parents, participants, schools, and local authorities
Provide guidance and practical advice
Direct enquiries efficiently to the appropriate teams where needed
Support ...

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