Customer Support Officer - Platinum

Coates Hire
📍 Belmont, Western Australia, Australia 💼 Fixed Term Full Time 🕒 Posted July 24, 2026

Job Description

The next step in your career starts here ...


  • 2 x 12-month fixed-term contracts — covering parental leave 



  • Belmont head office location — easy access, on-site parking 



  • Monday to Friday, rotating shifts 7am–3pm, 8am - 4pm, 9am - 5pm — no weekend work 


  • As a Customer Support Officer – Platinum, you'll be the first point of contact for our tier-one customers and major projects, understanding their needs and delivering solution-focused outcomes. Working closely with our branch network, transport and fleet teams, you'll help deliver an exceptional customer experience from first enquiry through to fulfilment. 

    What you'll be doing 


  • Responding to customer enquiries via phone, delivering exceptional customer service every time 



  • Providing customers with product and service information via email and web enquiries 



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    Job Details

    • Location Belmont, Western Australia
    • Job Type Fixed Term Full Time
    • Category Information and Record Clerks
    • Posted Date July 24, 2026
    • Application Deadline September 02, 2026