Customer Support Officer - Global Salesforce Client Validation

Primary Details: Time Type: Full time. Worker Type: Employee.

Job Purpose: Provide customer service via email and answer customer, underwriter, and/or agency’s questions regarding product, process, and policy. Responsible for work allocation including monitoring, reporting inflow of new business, renewals, cancellations, and endorsements of transactions.

Primary Responsibilities

• Ensure policies are followed and refer/escalate where appropriate.
• Comply with provided legislations, industry codes, company policies, and procedures.
• Establish and maintain a good working relationship with stakeholders.
• Cooperate with other functions to answer customer/agency questions regarding product, process, and policy.
• Maintain a consistently open-minded, professional, polished, poised, and positive demeanor.
• Process all transactions/emails related to product, process, and policies and accomplish all reports a...

Ready to Apply?

Submit your application today and join our talented team at QBE Insurance Group.