Customer Support

Customer Support Specialist, Medellín
Hybrid – Full-Time

We are a rapidly growing fitness concept revolutionizing how people experience high-intensity interval training. Our model offers fast-paced, 40-minute group workouts that start every 10 minutes — designed for maximum flexibility, results, and accessibility. As we expand across North America, we're looking for motivated team members to help drive membership growth and build strong communities around new studio locations.

We're currently seeking a Customer Support Specialist to engage high-intent leads through calls, SMS, emails, and live chat, ensuring a smooth journey from first interest to conversion. If you're an excellent communicator, proactive, and passionate about guiding customers toward the right solutions — this is your opportunity to make a meaningful impact.

Position Summary

As a Lead Nurturing Specialist, you'll play a critical role in supporting the pre-launch and ongoing succ...

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