Customer Support Mandarin Speaker

CB Talents
📍 Kuala Lumpur, Malaysia, Malaysia 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Hiring: Mandarin-Speaking Customer Support Executive (On-Site | Visa Support Available)

We are looking for a detail-oriented and customer-focused Mandarin-speaking Customer Support Executive to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service.

Location: On-site
Visa Support: Provided
Employment Type: Full-time

What You’ll Do

  • Handle and support Sales Executives’ requests while resolving customer issues efficiently
  • Ensure all processes align with pricing guidelines, company policies, and regulations
  • Verify sales information on every interaction to ensure accuracy and compliance
  • Manage and resolve first-level sales escalations
  • Follow up daily on unresolved cases until full resolution
  • Deliver professional and high-quality support to external c...

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Job Details

  • Location Kuala Lumpur, Malaysia
  • Job Type Full-time
  • Category other-general
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026