Customer Support

At IRIUM  we want you to always chase your dreams.

Here, prepare yourself to conquer your goals, while enjoying the journey.  We are currently looking for  Customer Support Requirements:   We are looking for a #TechTalent to work as a  Customer Suppport  for a project in banking sector.    🙂 WHAT YOU'LL DO  Provide front line support and act as primary contact for clients.

Log all questions, incidents, problems and requests with accurate and complete information Research and respond to all calls, e-mails, and requests in a professional, prompt, and timely manner in accordance to established guidelines and procedures Perform first level technical troubleshooting and problem solving.

Fulfil reporting, data extraction and application configuration requests Escalate requests and incidents to the next level of tier support based on established guidelines and procedures Provide ongoing, regular updates to c...

Ready to Apply?

Submit your application today and join our talented team at IRIUM Portugal.