Customer Support

TEKsystems

📍 Lansing, Michigan, United States 💼 Contractor 🕒 Posted June 07, 2026

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Job Description

Patient Care Coordinator / Customer Service Representative
Position Overview
We are seeking a customer-focused and detail-oriented Patient Care Coordinator to support a busy healthcare office environment. This role is responsible for managing incoming calls, assisting patients with insurance and product-related inquiries, and coordinating administrative and front-desk activities. The ideal candidate is compassionate, organized, and able to thrive in a fast-paced, patient-facing setting.
Key Responsibilities
Answer incoming calls promptly and assist customers with:Insurance coverage questionsProduct eligibilityCost estimates and billing inquiries
Verify insurance information and obtain necessary authorizations and referrals
Process patient orders in the system and maintain accurate order status updates
Schedule patient appointments and manage walk-in visits
Provide ...
            

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Job Details

Location Lansing, Michigan
Job Type Contractor
Category Information and Record Clerks
Posted Date June 07, 2026
Application Deadline July 17, 2026