Customer Support Executive

MyOperator
📍 noida, uttar pradesh, India 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Role Overview

We are hiring a Customer Support Representative to manage inbound customer queries across IVR, chat, and email. This is a metric-driven support role focused on SLA adherence, First Contact Resolution, CSAT, and proactive revenue signal identification.


The ideal candidate should be comfortable handling high ticket volumes, troubleshooting SaaS-based issues, and maintaining CRM hygiene while delivering exceptional customer experience.


About MyOperator

MyOperator is a Business AI Operator redefining customer communication through a unified platform that integrates WhatsApp, calls, and AI-powered chat and voice bots for seamless communication automation. Supporting a messaging-first and always-on world, MyOperator offers solutions like verified WhatsApp Business API, call management, campaign management, and GenAI-powered chatbots and voicebots. Trusted by over 12,000 businesses, includin...

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Job Details

  • Location noida, uttar pradesh
  • Job Type Full-time
  • Category Software Development,Telecommunications,IT Services and IT Consulting
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026