Job Description
Role Overview
We are hiring a Customer Support Representative to manage inbound customer queries across IVR, chat, and email. This is a metric-driven support role focused on SLA adherence, First Contact Resolution, CSAT, and proactive revenue signal identification.
The ideal candidate should be comfortable handling high ticket volumes, troubleshooting SaaS-based issues, and maintaining CRM hygiene while delivering exceptional customer experience.
About MyOperator
MyOperator is a Business AI Operator redefining customer communication through a unified platform that integrates WhatsApp, calls, and AI-powered chat and voice bots for seamless communication automation. Supporting a messaging-first and always-on world, MyOperator offers solutions like verified WhatsApp Business API, call management, campaign management, and GenAI-powered chatbots and voicebots. Trusted by over 12,000 businesses, includin...
Ready to Apply?
Submit your application today and join our talented team at MyOperator.
Submit ApplicationJob Details
- Location noida, uttar pradesh
- Job Type Full-time
- Category Software Development,Telecommunications,IT Services and IT Consulting
- Posted Date June 05, 2026
- Application Deadline July 15, 2026