Customer Support Executive

XELEMENTS HEALTH PVT. LTD. – Healthcare / Medical Devices

Customer Support Executive

Clinical Operations

LOCATION

Ambattur, Chennai

EXPERIENCE

1 – 5 Years

WORK MODE

In-Person

FUNCTION

Patient & Partner Support

JOB SUMMARY

XElements Health Pvt. Ltd. is hiring a Customer Support Executive to be the single point of contact for patients and channel partners throughout a diagnostic monitoring study.

The role spans the full study lifecycle — pre-study scheduling and patient briefing, in-study troubleshooting and reassurance, and post-study coordination through report delivery.

Prior experience in a healthcare, diagnostics, or medical device setting is strongly preferred. Comfort speaking directly with patients — many of whom will be elderly or anxious — is essential.

KEY RESPONSIBILITIES

• Serve as the ...

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