Customer Support Executive

Job Summary
EaseMyTrip, or EMT for short, is one of India's top travel agencies, with a customer-centric approach that includes a no-convenience fee option and a wide distribution network supported by a hybrid platform. We're seeking for Flight Support / Task List Executive who have excellent communication skills and zeal to go extra miles to serve the customers
Responsibilities
• Knowledge -international/domestic travel voice process • Knowledge of world map & geography will be required.
• Be enthusiastic & have zeal to perform. • Be flexible to work in 24*7 rotational shifts days working environment.
• Candidates should be able to join ASAP.
• Excellent communication skills required.
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe...

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