Customer Support Exec. (B2B SaaS)

As a pioneering global technology firm and market leader in our field, VoucherCart is revolutionising the way Hotels, Restaurants, Spas, Leisure, and Retail businesses sell their products and services, driving revenue growth, new customer acquisition, and retention.

As a Customer Support Specialist, you love helping people and concern yourself with ensuring customer queries are promptly and efficiently addressed. Working with our clients and technology partners alike, you will provide, instant chat and telephone support as well as conduct screen-share calls where necessary so VoucherCart can understand, assist with, and resolve any specific issues/challenges. 

You will carry out screen recordings and create documentation of key functions of the VoucherCart SaaS platform (explainers and guides) and work alongside marketing and video production to create and maintain a structured help forum and Academy suite of videos and help files.

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Submit your application today and join our talented team at VoucherCart.