Customer Support Consultant

Location: The Ascent, Paradigm Mall, Petaling Jaya

Employment Type: Full-Time | Permanent

About Us

A Tech Insure Sdn Bhd is an Insurtech solutions provider transforming the general Takaful and insurance industry through digital innovation. Our platform, Myezycover, allows customers to compare, purchase, and finance motor takaful policies fully online — including convenient deferred payment options via salary deduction.

Key Responsibilities

• Customer Application & Case Management
• Document Collection & First-Level Screening (Maker Function)
• SPGA Submission – Maker Role
• SPGA Status Monitoring
• Issuance Eligibility & Control
• Policy/Cover Note Issuance
• Road Tax Processing
• Reporting & Handover

Key Control Points

• Strictly adhere to all approved SOPs and do not bypass any document or issuance checks.
• Escalate any m...

Ready to Apply?

Submit your application today and join our talented team at A Tech Insure.