Customer Support Associates

Location: Surat (Gujarat), India (Onsite) Job Type: Full-Time, Onsite Experience Level: 1-5 Years Salary range: CTC ₹1.8 LPA to ₹5.6 LPA Apply now : https://forms.clickup.com/5745749/f/5fb2n-101096/17RSMNFQ1F7PCHBYOL About Us: GEMGEM is a next-generation luxury C2C marketplace, pioneering the way people buy and sell authentic pre-owned fine jewellery online. Backed by decades of industry experience, we're combining deep domain expertise with cutting-edge tech to build a global platform with trust and transparency at its core. Role Overview Were looking for a friendly and detail-oriented person to support our customers and sales team. Youll chat with customers, help them choose the right products, manage orders, and ensure they have a smooth experience with us. What Youll Do Live Chat Support Answer customer questions quickly and clearly Communicate in professional English Sales Support Share product information to help customers make the right choices Work closely with the sales team C...

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