Customer Support Associate

**Job Description**

We are seeking a highly detail-oriented and proactive Customer Service & Order Management Associate to support both internal teams and external customers. This role is heavily focused on order entry, data accuracy, and operational support, while also maintaining a high level of customer interaction.

The ideal candidate thrives in a fast-paced environment, brings strong organizational skills, and leverages technology—including Excel and AI tools—to drive efficiency and accuracy.

**Key Responsibilities:**

+ Accurately process high-volume order entry across systems with a strong focus on data integrity and timeliness
+ Review, validate, and maintain order data to ensure accuracy and completeness
+ Serve as a primary point of contact for customer inquiries via phone and email, delivering prompt and professional service
+ Proactively identify and resolve order discrepancies, delays, or customer concerns
+ Partner closely wi...

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