Customer Support Associate

TP
📍 India, India, India 💼 Full-time 🕒 Posted March 02, 2026

Job Description

Location: Mohali

Process: Chat, Email & Voice Support

Salary: ₹4 LPA (CTC)

Mode: Work From Office (WFO)

Shifts: Rotational

Work Schedule: 5 days working, 2 days rotational weekly off


🔹 Role Overview

We are hiring Customer Care / Technical Support Associates to assist customers across domains, hosting, email, and telecom services. The role involves handling queries via chat, email, and calls, ensuring timely resolution and customer satisfaction.


🔹 Responsibilities

  • Provide support for domain, hosting, DNS, name servers, SSL, cPanel/Plesk.
  • Troubleshoot issues like DNS delays, website downtime, WordPress setup, email failures.
  • Assist with device setup, activation, billing, an...

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Job Details

  • Location India, India
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026