Customer Support Associate German + English

About the Role:
Were hiring a Customer Support Associate to provide first-class service to our German-speaking clients while working remotely from Turkey.

Main Responsibilities:

• Handle customer queries through calls, chat, and email.

• Provide step-by-step assistance and resolve issues promptly.

• Escalate complex cases when needed.

• Keep records of all customer interactions.

Requirements:

• German C2 and English C1.

• Excellent communication and writing skills.

• Good multitasking and computer skills.

Perks:

• Fully remote work from Turkey.

• Comprehensive training.

• Bonus opportunities and team support.

Join Us!

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Ready to Apply?

Submit your application today and join our talented team at Cross Border Talents.