Customer Support Associate - Dutch & English (m/f/x)

Your mission

We are looking for an experienced Customer Support Associate - Dutch & English (m/f/x) to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer service and providing seamless support to our customers in using our POS and e-commerce software solutions. This role requires a strong background in customer service, a solid understanding of IT, and knowledge of online hardware and networks. You can work from our office in Breda (Netherlands) or in Berlin (Germany).

Key Responsibilities:

• Customer Service: Act as the first point of contact for customer inquiries and issues, maintain strong customer relationships, and ensure customer satisfaction.


• Technical Support: Provide technical support for our POS and e-commerce software, troubleshoot technical issues, and guide customers in using our products.


• Coordination: Collaborate with internal teams, including Product, De...

Ready to Apply?

Submit your application today and join our talented team at SIDES (SimplyDelivery GmbH).