Customer Support Associate (BPO)

BCforward
📍 pune city, maharashtra, India 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Tier 2 Customer Support Associate (BPO) | US Shift | Freshers & Experienced Welcome

We are looking for enthusiastic and customer-focused professionals to join our team as Tier 2 Customer Support Associates . If you have strong communication skills and a passion for customer service, this opportunity is for you!

Job Role: Tier 2 Customer Support Associate (BPO)

Work Mode: Work from Office / Hybrid (as per business requirement)

Shift: US Shift (Night Shift)

Work Week: Rotational (Mon–Fri / Tue–Sat / Wed–Sun)

Key Responsibilities

✔ Handle customer queries through calls, emails, and chats

✔ Provide Tier 2 support and resolve customer concerns effectively

✔ Assist candidates with recruitment-related queries (fresh applicants & rehires) ...

Ready to Apply?

Submit your application today and join our talented team at BCforward.

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Job Details

  • Location pune city, maharashtra
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026